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Whether you need assistance with booking, have questions about our services, or require support, the Ayaa Transportation team is here to help. We’re dedicated to providing prompt and professional customer service to ensure your experience with us is seamless and worry-free.
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Frequently ask questions
Non-Emergency Medical Transportation (NEMT) provides safe and reliable transportation for individuals who need assistance getting to and from medical appointments but do not require emergency medical care.
Our services are available for seniors, individuals with disabilities, patients undergoing regular treatments (such as dialysis or physical therapy), and anyone who needs transportation to medical appointments.
You can book a ride by filling out our online booking form, calling our customer service at (612) 227-7343
We use clean, comfortable, and accessible vehicles designed to accommodate passengers with mobility needs, including wheelchair-accessible transportation.
Yes, we provide door-to-door service, ensuring that our passengers are picked up from their location and safely transported to their medical appointments and back home.
Pricing depends on factors such as distance, level of assistance required, and specific transportation needs. Contact us for a personalized quote.
Frequently ask questions
We specialize in healthcare transportation, including medical appointment rides, prescription and medication delivery, specialty medication transport, medical supply delivery, and customized logistics solutions tailored to individual and organizational needs.
Booking is easy! Simply visit our Book a Ride page, fill out the required form with your details, and submit it. You can also call us directly at 612 456 8934 or email us at [email protected]
Safety is our top priority. Our vehicles are regularly sanitized, and our drivers are trained in healthcare transport protocols. We also comply with all HIPAA and industry safety regulations.
Absolutely! You can book transportation services for another person. Just make sure to provide their accurate details and any specific requirements during the booking process.
We recommend booking at least 24 hours in advance to ensure availability. However, we also accommodate same-day and urgent requests whenever possible.
No problem! You can cancel or reschedule your booking by contacting us directly. Please note that cancellations or changes should be made at least 12 hours before the scheduled service time.
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